A Message from National Bank Independent Network
Dear valued clients,
I hope that you and your loved ones are well.
COVID-19 has impacted everyone, and like you, we at National Bank Independent Network (NBIN) have been monitoring it’s evolving global impacts.
In collaboration with National Bank’s emergency response team, which includes an infectious disease specialist, we have implemented several preventative measures to ensure the health and safety of our employees, clients, community and industry partners. This team meets daily to reassess the situation and proactively address any new developments.
Everyone’s health and safety are our top priority
Over the past few weeks, we have taken several steps to ensure that we can continue to serve our clients while also protecting our employees and their families. This includes shifting 90% of employees to working remotely, allowing us to keep our representatives safe, but still available to you.
In addition, we have implemented extra hygiene measures, cancelled all business trips as well as postponed NBIN events, and all meetings are held via video or telephone conference.
Answering Your Questions
To keep our clients informed as well as create an opportunity to ask questions, we have implemented weekly Friday open forum calls along with comprehensive FAQ’s that are available on the NBIN COMPASS site.
Thank you to our employees, their families and all of you
I want to recognize the remarkable efforts of all NBIN employees and their families. Their drive, determination, resilience and commitment to continue to serve you during these exceptional times is truly extraordinary.
I would also like to recognize you, the members of the independent Portfolio Management and Introducing Brokerage firms that continue to service their clients and work with NBIN in partnership through these trying times.
On behalf of everyone at National Bank Independent Network, thank you for your trust. We hope you, your families, clients and community remain healthy and safe.
If you have any questions about our response to COVID-19, I encourage you to contact us. We are here to help, together we will get through this.